FAQ

PRESENT SHIPPING TIMES: 

Please allow 12-21 business days for delivery to the United States, Canada, United Kingdom, Australia, New Zealand and all European Union Countries and to the rest of the world. Thank you for your understanding.

 

WHAT IS YOUR RETURN POLICY?
Our Returns Policy is 30 days. If for any reason you would like to return your item to us for a refund or exchange, please contact us within 7 days, starting from the day you received your order.

 

CAN I MAKE A RETURN?

Yes...and to ensure that our global ShopAleBoutique family has no unnecessary worry or panic at this unpredictable time, we have expanded our Returns Policy to 30 days permanently to make the process smooth for returns and exchanges. If you have any concerns, please contact us.

 

HOW LONG WILL SHIPPING TAKE? Please allow 12-21 business days for delivery to the United States, Canada, United Kingdom, Australia, New Zealand and all European Union Countries as well as to the rest of the world.



WHERE DO YOU SHIP TO AND HOW MUCH DOES SHIPPING COST?
ShopAleBoutique.com ship Internationally and we offer Free Worldwide Shipping on all orders! No minimum is required to qualify for free shipping.



CAN I TRACK MY ORDER?
Yes. ShopAleBoutique.com provides 'Peace Of Mind' tracking for every order. Once you've placed your order, we will start to process your order. As soon as your order is dispatched, the system will automatically send you an email with your order tracking number to allow you to track your order. 



WHAT CAN I DO IF I RECEIVE AN INCORRECT OR FAULTY ITEM?
ShopAleBoutique.com strives to provide top notch e-commerce experience and we make sure our customers are happy with our product and services. Mistakes may happen and we're sorry to hear that! If that happens, please get in touch with us as soon as possible via the Contact Us page with your order number, details and photo of your product/issue. Our Customer Care team will look into it.

Please Note: Returns must be in original condition, unworn/unused with original tags and labels. Your return items will be inspected upon arrival before your refund is processed. Please note that returns will be made at the customer's own cost. Refunds will be made only to the original means of the credit card used during the purchase.

Thank you for shopping with us!

Contact form

  • 》Free Shipping on All Orders

    Yes we offer free shipping to most international destinations.

  • 》Hassle-Free Returns & Exchanges

    Our Returns Policy is 30 days. We are committed to providing customers with a hassle-free returns and exchanges.